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+1 (844) 236-2011
Knowledge base
FAQ
General Questions
34
Terms of Purchase - Session
Terms of Purchase - Reservations
Terms of Purchase - Subscription
Terms and Conditions - Wallet
Terms of Purchase
View all 34
Appeals/Immobilizations
3
Enforcement Appeal Process
Immobilization Device Removal Process
Third Party Response- Boot incident
Troubleshooting Issues
2
Apple App Issue
Android App Issue
Oklahoma State Parks FAQ
19
Honorably Discharged Veterans - OK Residents
Over the Age of 62 - OK Residents Only
OK Resident Discounts - License Plate Credentialling
Disabled OSP Visitors
Hauling Trailers (flat bed, boats, etc) - OSP Parking Program
View all 19
COVID-19 FAQ
5
COVID-19 Notice
Subscription Freeze
Cancellation
Rate and Space Availability
WageWorks Payments
Vendors
1
Vendor Application
Refund Policies
All Refunds
1
Premium Parking
Locations Specific Information
Buffalo
1
P8003 - Buffalo - Location FAQ
Dallas/Fort Worth/Mesquite
9
P1202 Location FAQ
P1205 Location FAQ
P1206 Location FAQ
P1211 Location FAQ
P1250 Location FAQ
View all 9
Haddonfield
1
Haddonfield subscriptions
Hawaii
5
P1701 Location FAQ
P1702 Location FAQ
P1703 Location FAQ
P1704 Location FAQ
P1715 Location FAQ
Kure Beach
2
P2100 Locations FAQ
P2120 Location FAQ
Las Vegas
1
P1234 Location FAQ
Pasadena/ Los Angeles
7
P1601 Location FAQ
P1602 Location FAQ
P1603 Location FAQ
P1604 Location FAQ
P1605 Location FAQ
View all 7
Philadelphia
3
P1801 Location FAQ
P1802 Location FAQ
P1803 Location FAQ
St Paul/ Excelsior
11
P1501 Location FAQ
P1502 Location FAQ
P1503 Location FAQ
P1504 Location FAQ
P1505 Location FAQ
View all 11
Charleston/Rock Hill, SC
2
P3406 (Deck A)
P3407 (Deck B)
Seattle, WA
1
P5537 Location FAQ
New Jersey
0
Special Request
Location Rental/Special Events
1
Location Rental/Special Events
Sports Tailgating / Mardi Gras Rental - Customer
1
Mardi Gras Rental
Valet Services
1
Valet Services Request
Subscription (Individual)
Purchase/Cancel
6
Purchase Subscription
Adjust Subscription
Open Business Account
Terms of Purchase - Subscription
Cancel Subscription Auto Renewal
View all 6
Add/Update License Plates
2
Add/Edit/Delete License Plates - Subscriptions
Add Subscription License Plate on App
Rates
4
Current Rates
Rate Changes
Discount - Subscription
Promo Codes
Payment Options
1
Change Payment Method
Business Account
Business Account Setup
7
Add Parkers and Assign Monthly Subscription Parking
Add Payment Method
Cancel Automatic Subscription Renewal
Terms of Purchase - Business Account
Cancelling Business Account
View all 7
Group Member
1
Accept Invite and Activate Subscription
Billing/Payments
4
Request Balance Adjustment
Invoices
Payment Options
Account Deposits
Reservation
Booking
6
Booking (Self Park) - Reservation
Booking (Valet) - Reservation
Booking - Cruise
Reservation Without Knowing Vehicle License Plate (Rental, etc.)
Terms of Purchase - Reservation
View all 6
Editing
2
Arrival/Departure - Reservation
Vehicle License Plate - Reservation
Cancel
3
Cancel Premium Reservations
Cancel Third Party Reservation
Cancel Cruise Terminal Reservation
General Questions
7
In and Out Privileges - Reservation
Reservation vs Reserved Space
No Space Available
Receipt - Reservation
Book Back-to-Back Cruises - Typed Instructions
View all 7
Daily Parking Session
Purchase/Cancel
9
Purchase Session
Purchase Multiple Spaces
Terms of Purchase - Session
Cancel - Session
Add Time - Session
View all 9
Rates
3
Current Rates
Rate Changes/Event Pricing
Event Rates- Complaint
Payment Options
2
TextPay
Text to Pay - Video Demo
TextPay
0
Camera Pay
1
Camera Pay
Validations & Promo Codes
Promo Codes
4
Redeeming Promo Code (App)
Redeeming Promo Code (TextPay)
Redeeming Promo Code (Website)
Request Promo Codes