Premium Parking Support

General Questions 34

• Terms of Purchase - Session
• Terms of Purchase - Reservations
• Terms of Purchase - Subscription
• Terms and Conditions - Wallet
• Terms of Purchase

View all 34

Oklahoma State Parks FAQ 19

• Honorably Discharged Veterans - OK Residents
• Over the Age of 62 - OK Residents Only
• OK Resident Discounts - License Plate Credentialling
• Disabled OSP Visitors
• Hauling Trailers (flat bed, boats, etc) - OSP Parking Program

View all 19

Appeals/Immobilizations 3

• Enforcement Appeal Process
• Immobilization Device Removal Process
• Third Party Response- Boot incident

Troubleshooting Issues 2

• Apple App Issue
• Android App Issue

COVID-19 FAQ 5

• COVID-19 Notice
• Subscription Freeze
• Cancellation
• Rate and Space Availability
• WageWorks Payments

Vendors 1

• Vendor Application

All Refunds 1

• Refund Policy

Location Rental/Special Events 1

• Location Rental/Special Events

Sports Tailgating / Mardi Gras Rental - Customer 0

Valet Services 0

Purchase/Cancel 6

• Purchase Subscription
• Adjust Subscription
• Open Business Account
• Terms of Purchase - Subscription
• Cancel Subscription Auto Renewal

View all 6

Add/Update License Plates 2

• Add/Edit/Delete License Plates - Subscriptions
• Add Subscription License Plate on App

Rates 4

• Current Rates
• Rate Changes
• Discount - Subscription
• Promo Codes

Payment Options 1

• Change Payment Method

Business Account Setup 7

• Add Parkers and Assign Monthly Subscription Parking
• Add Payment Method
• Cancel Automatic Subscription Renewal
• Terms of Purchase - Business Account
• Cancelling Business Account

View all 7

Group Member 1

• Accept Invite and Activate Subscription

Billing/Payments 4

• Request Balance Adjustment
• Invoices
• Payment Options
• Account Deposits

Booking 6

• Booking (Self Park) - Reservation
• Booking (Valet) - Reservation
• Booking - Cruise
• Reservation Without Knowing Vehicle License Plate (Rental, etc.)
• Terms of Purchase - Reservation

View all 6

Editing 2

• Arrival/Departure - Reservation
• Vehicle License Plate - Reservation

Cancel 3

• Cancel Premium Reservations
• Cancel Third Party Reservation
• Cancel Cruise Terminal Reservation

General Questions 7

• In and Out Privileges - Reservation
• Reservation vs Reserved Space
• No Space Available
• Receipt - Reservation
• Book Back-to-Back Cruises - Typed Instructions

View all 7

Purchase/Cancel 9

• Purchase Session
• Purchase Multiple Spaces
• Terms of Purchase - Session
• Cancel - Session
• Add Time - Session

View all 9

Rates 3

• Current Rates
• Rate Changes/Event Pricing
• Event Rates- Complaint

Payment Options 2

• TextPay
• Text to Pay - Video Demo

TextPay 0

Camera Pay 1

• Camera Pay

Promo Codes 4

• Redeeming Promo Code (App)
• Redeeming Promo Code (TextPay)
• Redeeming Promo Code (Website)
• Request Promo Codes