Related Terms
Terms of Purchase - Session: Additional Terms of Purchase for the following products can be found by clicking each respective link: Terms - Reservations, Terms - Subscriptions, or Terms - Business Accounts.
Payment and Credentialing
All parking fees must be paid in advance. Your license plate number is the credential that makes your payment valid. The parking operator or a third-party enforcement vendor checks the license plates on the location. If you (1) park at this location without paying in advance, (2) enter the incorrect license plate number, (3) keep your vehicle parked past the end of your parking session, or (4) improperly park your vehicle in any way, you agree that the parking operator or a third-party enforcement vendor may ticket, immobilize, or tow your vehicle. If your vehicle is in more than one parking space, you must pay separately for each space. If you park multiple small vehicles (such as motorcycles or micro-cars) in a single space, you must pay the full parking rate for each vehicle separately. Parking sessions purchased through the Premium Parking mobile app, website, TextPay®, CameraPay®, on-site pay machine, or otherwise are nonrefundable after the start time of the session, whether or not you actually use the session.
If you end a start-stop session, you will be charged the rate for the shortest available duration that covers the full length of your parking session. For example, if you park for 1 hour 15 minutes at a location offering 1-hour and 2-hour rates, the 2-hour rate applies, because it is the shortest rate that covers your entire session.
Preauthorization Holds
When you initiate a parking transaction, or when a stored payment method is charged, we or our payment processor may request a preauthorization hold on your credit or debit card. The hold may be for up to the maximum amount that could become due for the transaction: for example, if you start a start-stop parking session, the hold may be for the location’s maximum (24-hour) rate even if you park for less time, and if you select a discounted offer that is confirmed after purchase, the hold may be for the full undiscounted rate. A preauthorization hold is not a charge, but it may reduce your available credit or funds until it is captured or released. When the final transaction amount is known, we will capture the hold for that amount (which may be less than the amount of the hold) or release it. Your card issuer, not Premium Parking, determines how quickly a released hold stops appearing on your account, which may take several business days. We are not responsible for overdraft, over-limit, or similar fees your card issuer charges in connection with a preauthorization hold placed consistent with these terms.
No Transfers or Resale
PARKING IS NOT TRANSFERABLE OR RESALABLE. You cannot transfer parking to other vehicles or other locations. You may not resell parking or transfer it for compensation of any kind, and parking purchased or obtained from an unauthorized reseller is void and will not be honored or refunded.
Parking Protection
All protection plans offered through the Premium Parking software platform provided by GLIDEPARCS Technology, L.L.C., or through any of their affiliates or subsidiaries, are offered exclusively by Park Guard Inc. Premium Parking is not the provider or administrator of any protection plan; the administration of all protection plans and the processing of claims are managed by a licensed third party. By opting in—or, in certain instances, by failing to opt out—you expressly agree to Park Guard Inc.’s Terms of Use governing these plans. These Terms of Use may be updated at any time, and it is your responsibility to review the most current version of the Terms at the time of opting into a protection plan. The applicable Terms of Use can be reviewed in full at https://www.parkguard.com/terms-of-use-premiumparking.
If you have a protection plan and need to start a claim, please visit https://www.parkguardcoveragehub.com/premiumparkingclaims.
No Bailment; Limitation of Responsibility
If you park on an unattended lot or in an unattended garage and you retain your car keys, no contract of deposit or bailment is created but only one of hiring or letting out of space. We are not responsible for losses resulting from theft, vandalism, or property damage to your vehicle or its contents.
Communications
We and our affiliates and partners may send you informational notices and promotional opportunities via email.
Parking Compliance and Vehicle Owner Information
This application may be used as a component of parking enforcement in which automated vehicle photo identification is utilized, including to provide access to the vehicle owner’s information, including name and address. The user of the application and all occupants of vehicles entering facilities where it is used acknowledge that their likenesses may be captured by the automated vehicle photo identification process and hereby consent to the same.
If you utilize this application or park in our locations, you and all occupants of the vehicle consent, pursuant to the requirements of all state and federal laws, to Premium, MPS, their clients, and their agents obtaining your vehicle registration owner information, including name and address. This information is used for the sole purpose of collecting unpaid parking fees, violation fees, or invoice fees by sending Notices. These notices may be in the form of text messages, emails, USPS mail, or other forms of written communication sent to the registered owner of the vehicle or registered user of the application. Notices unpaid may be referred for collection to a debt collector and may subject the vehicle to towing or booting.
We may disclose information about you or your vehicle, including information you provide using our applications, to our clients and to third-party service providers to ensure your compliance with these terms and the rules of the parking facility and, where applicable, to enable enforcement of applicable laws, ordinances, and regulations.
General
Your use of our services is subject to Premium Parking’s Terms and Conditions, available at www.premiumparking.com/conditions.
If you have any questions or concerns, please contact support@premiumparking.com.