Invoices are generated on the 1st of the month and business account managers will receive an email notification. Each invoice will include parking transactions started between the 1st and the 31st of the month prior. (Parkers added during January, will be included on the February 1st invoice)
AutoPay (ACH draft $0 fee or Credit/Debit Card 2.5% fee): Accounts with automatic payments via PAM (Premium Account Manager) will be processed upon creation of monthly invoice. If no payment method is on file or if declined the business account manager will be notified by email. Alternate payment may be processed through the end of the business day to avoid late fees.
FlexPay (Check or ACH transfer $25.00 fee per transaction; Manual Credit Card/Debit Card 2.5% fee; Manual ACH draft $0 fee): If your company has been pre-approved for invoicing, payments are due based on net terms agreed upon, generally 15 days. If payment is not received on due date, the account manager is notified by email. Alternate same-day payment may be arranged to avoid late fees and account lockout.
Accounts will remain temporarily locked until payment has been applied to account. Premium Account Managers will attempt collection. If unable to resolve, parker information will be removed from enforcement system and vehicles will be subject to enforcement, including citations, immobilization, and/or towing. During any deactivation period, vehicles enforced will be subject to a fee required prior to removal.
ACH Transfer vs ACH Draft: ACH Draft is our preferred method of payment and carries no fees. You must provide Premium Parking with your checking account and routing information for this type of payment. The payment can either be set to automatic draft or allow for manual processing, however you must communicate to account manager if you would like to change from AutoPay to FlexPay. ACH Transfers/Wires/Deposits requires Premium Parking to provide your company with our account information to send payments. This method of payment requires a detailed remittance be submitted at time of deposit and carries a $25.00 per transaction processing fee. Because this manual transaction requires additional processing time please allow for 2 to 3 business days to apply to account. If remittance is late or not received your account will be subject to late fees. If you would like this method you should send a request to firstname.lastname@example.org to request our W-9 and ACH information.
Payment Processing: If you choose FlexPay, you agree to have your payment into our office prior to the due date to allow for processing. Premium Parking accepts no responsibility for late payments due to bank closures or non-business day transactions. Premium Parking also accepts no responsibility for late payments due to mail processing or delivery. *Note ACH transfers may take 2 business days to apply to account based on the date issued and checks require 1 business day for processing once received.
Additional Fees: ACH automatic drafts are preferred payment method and free to process.Returned payments are subject to a $35.00 NSF fee. When payments are not processed by the due date, late fees are assessed at $25.00 per active subscription.