General Questions

Terms of Purchase - Session
Terms of Purchase - Session All parking must be paid in advance. Your license plate number is the credential that makes your payment valid. Enforcemen...
Fri, Mar 1, 2019 at 10:51 AM
Terms of Purchase - Reservations
Terms of Purchase - Reservation For instruction on how to cancel or modify a reservation, click here. To extend time, if 24 hours in advance, sim...
Tue, Jul 2, 2019 at 9:28 AM
Terms of Purchase - Subscription
Monthly parking with Premium Parking operates as a recurring subscription – renewing on the same day each month (i.e. A subscription beginning on 5/3 would ...
Thu, Sep 19, 2019 at 3:56 PM
Directions
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searching f...
Tue, Sep 25, 2018 at 11:43 AM
Add/Edit/Delete License Plates - Subscriptions
Add/Edit/Delete License Plates - Subscriptions Updates to vehicle license plates happen instantly. Please use the following instructions to update licen...
Thu, Jan 24, 2019 at 7:42 AM
Add Payment Method - Individual Profile
Add Payment Method If you need to add payment methods on your profile follow these instructions. Mobile App Log in using the email address or ph...
Thu, Sep 27, 2018 at 8:54 AM
Receipts
Receipts are generated and sent to your account's email address upon purchase. In the event that you need additional copies of a receipt, please follow...
Wed, Jul 10, 2019 at 1:48 PM
TextPay
You'll get a confirmation text and email receipt.  To get notifications and extend your time, download the Premium Parking app for Android and...
Fri, Sep 6, 2019 at 11:56 AM
Do you guarantee a reserved space?
Yes! We offer a money back guarantee for your reserved space.  If for whatever reason you arrive and are unable to get a space at the lot or one nearby,...
Tue, Sep 25, 2018 at 12:37 PM
Mobile Cruise Terminal Parking Info
Pay in advance.  No more lines, simply drive in and park.   All cruise parking fees must be paid-in-full prior to boarding the ship. Your license plate nu...
Tue, Sep 25, 2018 at 4:54 PM