General Questions
How do I pay for parking? Customers must pay the parking fee within 15 minutes of entering a Premium Parking location unless specified by the posted signag...
Fri, Mar 27, 2026 at 2:31 PM
Website Navigate to premiumparking.com Enter your destination address in the search bar A map of parking locations closest to your destination will appe...
Tue, Mar 10, 2026 at 4:44 PM
How do I get a copy of my Receipt? Receipts are generated and sent to your account's email address upon purchase. If you need additional copies of a re...
Fri, Mar 27, 2026 at 2:27 PM
When or how often do rates change? Daily and monthly rates are changed based on market demand in the area they are located. Daily rates can also be ch...
Fri, Mar 27, 2026 at 2:58 PM
How do you track my parking reservation? Your parking reservation is tracked using your vehicle license plate number. When you make your reservation, m...
Fri, Mar 27, 2026 at 4:45 PM
OVERSIZED VEHICLES We are able to accommodate oversized vehicles at a variety of surface/outdoor locations. You may do this by purchasing parking on the Pr...
Wed, Sep 6, 2023 at 4:02 PM
Motorcycle Parking We can accommodate motorcycles at any surface location or Gateless parking garage. We use license plate recognition so you do not have t...
Thu, Sep 6, 2018 at 10:54 AM
First try resetting the app by closing it out and restarting it. If it is still not working, check your connection and try to refresh the map by clicking t...
Tue, Sep 25, 2018 at 5:59 PM
Please check to make sure that your browser is IE 9.0 or above, Firefox, Chrome, Safari, etc. If you continue to experience other issues, please contact us a...
Tue, Sep 25, 2018 at 6:00 PM
STAR Space The perfect space for you. STAR spaces are here for the ultimate convenience. Located at the prime real estate of their lots, STAR spaces mak...
Wed, Sep 23, 2020 at 3:35 PM