General Questions

Terms of Purchase - Session
Terms of Purchase - Session All parking must be paid in advance. Your license plate number is the credential that makes your payment valid. Enforcement ...
Thu, Sep 17, 2020 at 11:54 AM
Terms of Purchase - Reservations
Terms of Purchase - Reservation For instruction on how to cancel or modify a reservation, click here. To extend time, if 24 hours in advance, sim...
Mon, Oct 5, 2020 at 2:00 PM
Terms of Purchase - Subscription
Monthly parking with Premium Parking operates as a recurring subscription – renewing on the same day each month (i.e. A subscription beginning on 5/3 would ...
Mon, Oct 5, 2020 at 1:59 PM
Terms and Conditions - Wallet
Wallet terms and conditions coming soon
Mon, Sep 28, 2020 at 3:46 PM
Directions
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searching f...
Mon, Oct 5, 2020 at 2:04 PM
Add/Edit/Delete License Plates - Subscriptions
Add/Edit/Delete License Plates - Subscriptions Updates to vehicle license plates happen instantly. Please use the following instructions to update licen...
Wed, Sep 23, 2020 at 3:20 PM
Add Payment Method - Individual Profile
Add Payment Method If you need to add payment methods on your profile follow these instructions. Mobile App Log in using the email address or ph...
Wed, Sep 23, 2020 at 3:03 PM
Receipts
Receipts are generated and sent to your account's email address upon purchase. In the event that you need additional copies of a receipt, please follow...
Wed, Mar 4, 2020 at 3:24 PM
TextPay
You'll get a confirmation text and email receipt.  To get notifications and extend your time, download the Premium Parking app for Android and...
Thu, Dec 10, 2020 at 1:38 PM
Do you guarantee a reserved space?
Yes! We offer a money back guarantee for your reserved space.  If for whatever reason you arrive and are unable to get a space at the lot or one nearby, we ...
Mon, Oct 5, 2020 at 2:07 PM