General Questions

How do I add time to my reservation?
Add time to reservation Once a reservation has been purchased you are unable to modify the time. You do have the following options: 1. You can add t...
Mon, Oct 5, 2020 at 2:09 PM
I paid for parking, will I receive a parking violation if I don't have my receipt?
Payment with parking violation Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" d...
Mon, Oct 5, 2020 at 2:09 PM
Promo Codes
Promo Codes Mobile App         Navigate to the parking location         Click "Start Parking"         Choose parking duration         C...
Thu, Sep 17, 2020 at 1:26 PM
How do you know that I have paid without a ticket?
Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" during the duration of time that you...
Wed, Sep 23, 2020 at 12:18 PM
How can I find which location is the closest to my destination?
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searchin...
Thu, Jan 24, 2019 at 7:50 AM
I can't find or don't have my reservation confirmation printout...
Sign into your user profile with your email address and password. View your upcoming reservation by clicking on the "sessions" tab. ...
Tue, Sep 25, 2018 at 12:54 PM
What if I don't arrive at the time I selected or am running late?
We understand that there are many things that may change the timeline of your trip when traveling by car. You may enter at any time after the start time lis...
Mon, Oct 5, 2020 at 2:10 PM
Why was there a rate increase?
Rate changes are based on market demand in the area and an effort to ensure that parking is available. Per our corporate policies, monthly contract parking ...
Tue, Sep 25, 2018 at 5:13 PM
How can I pay for parking?
Scan QR code on signage with smart phone camera After pointing your camera at our QR code, you will receive a link through text message that will allow you...
Thu, Dec 10, 2020 at 10:19 AM
The app is not working or doesn't work...
First try resetting the app by closing it out and restarting it.  If it is still not working, check your connection and try to refresh the map by clicking t...
Tue, Sep 25, 2018 at 5:59 PM