General Questions

Why was there a rate increase?
Rate changes are based on market demand in the area and an effort to ensure that parking is available. Per our corporate policies, monthly contract parking ...
Tue, Sep 25, 2018 at 5:13 PM
How can I pay for parking?
Text PARK to 504504     You will receive a link through text message that will allow you to pay for parking. or Click on one of the links bel...
Tue, Sep 25, 2018 at 5:20 PM
The app is not working or doesn't work...
First try resetting the app by closing it out and restarting it.  If it is still not working, check your connection and try to refresh the map by clicking t...
Tue, Sep 25, 2018 at 5:59 PM
Website Issues
Please check to make sure that your browser is IE 9.0 or above, Firefox, Chrome, Safari, etc. If you continue to experience other issues, please contact us a...
Tue, Sep 25, 2018 at 6:00 PM
Star Space
STAR Space The perfect space for you. STAR spaces are here for the ultimate convenience. Located at the prime real estate of their lots, STAR spaces mak...
Mon, Oct 8, 2018 at 7:31 PM
Carnival Cruise Employee Parking
Cruise Crew may purchase monthly or daily parking at the Mobile Cruise Terminal Mobile Cruise Terminal office will receive inquires about parking ...
Tue, Sep 25, 2018 at 5:02 PM
Damage Claims
Thank you for contacting the Premium Parking. We are sorry to hear you have experienced an issue while using one of Premium Parking's managed parking l...
Tue, Sep 25, 2018 at 6:09 PM
How to change account password
Login to your account (www.PremiumParking.com) Select "My Account" using the top-left drop-down menu Select Settings Select "Change Your ...
Thu, Dec 20, 2018 at 4:05 PM