General Questions

When or how often do rates change?
Rate Changes Daily and monthly rates are changed based on market demand in the area they are located.  Daily rates can also be changed during peak times...
Tue, Sep 25, 2018 at 5:09 PM
Over-sized Vehicles (Bus, 18 wheeler, RV)
OVERSIZED VEHICLES We are able to accommodate Over-sized Vehicles at a variety of surface locations. Rates are typically available on the digital machine o...
Thu, Sep 6, 2018 at 10:47 AM
Motorcycle Parking
Motorcycle Parking We can accommodate motorcycles at any surface location or Gateless parking garage. We use license plate recognition so you do not have t...
Thu, Sep 6, 2018 at 10:54 AM
How do I add time to my reservation?
Add time to reservation Once a reservation has been purchased you are unable to modify the time. You do have the following options: 1. You can add t...
Thu, Jan 24, 2019 at 7:48 AM
Payment with a ticket
Payment with a ticket Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" during the...
Sat, Sep 8, 2018 at 2:23 PM
Promo Codes
Promo Codes Mobile App         Navigate to the parking location         Choose parking duration         Click "Apply Promo Code"       ...
Wed, Oct 17, 2018 at 4:02 AM
How do you know that I have paid without a ticket?
Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" during the duration of time that you...
Wed, Oct 17, 2018 at 4:01 AM
How can I find which location is the closest to my destination?
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searchin...
Thu, Jan 24, 2019 at 7:50 AM
I can't find or don't have my reservation confirmation printout...
Sign into your user profile with your email address and password. View your upcoming reservation by clicking on the "sessions" tab. ...
Tue, Sep 25, 2018 at 12:54 PM
What if I don't arrive at the time I selected or am running late?
We understand that there are many things that may change the timeline of your trip when traveling by car...  You may enter at any time after the start...
Tue, Sep 25, 2018 at 12:54 PM