General Questions

Do you guarantee a reserved space?
Yes! We offer a money back guarantee for your reserved space.  If for whatever reason you arrive and are unable to get a space at the lot or one nearby, we ...
Mon, Oct 5, 2020 at 2:07 PM
Mobile Cruise Terminal Parking Info
Pay in advance.  No more lines, simply drive in and park.   All cruise parking fees must be paid-in-full prior to boarding the ship. Your license plate nu...
Tue, Sep 25, 2018 at 4:54 PM
When or how often do rates change?
Rate Changes Daily and monthly rates are changed based on market demand in the area they are located.  Daily rates can also be changed during peak times...
Tue, Sep 25, 2018 at 5:09 PM
Over-sized Vehicles (Bus, 18 wheeler, RV)
OVERSIZED VEHICLES We are able to accommodate Over-sized Vehicles at a variety of surface locations. Rates are typically available on the digital machine o...
Thu, Sep 6, 2018 at 10:47 AM
Motorcycle Parking
Motorcycle Parking We can accommodate motorcycles at any surface location or Gateless parking garage. We use license plate recognition so you do not have t...
Thu, Sep 6, 2018 at 10:54 AM
How do I add time to my reservation?
Add time to reservation Once a reservation has been purchased you are unable to modify the time. You do have the following options: 1. You can add t...
Mon, Oct 5, 2020 at 2:09 PM
I paid for parking, will I receive a parking violation if I don't have my receipt?
Payment with parking violation Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" d...
Mon, Oct 5, 2020 at 2:09 PM
Promo Codes
Promo Codes Mobile App         Navigate to the parking location         Click "Start Parking"         Choose parking duration         C...
Thu, Sep 17, 2020 at 1:26 PM
How do you know that I have paid without a ticket?
Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" during the duration of time that you...
Wed, Sep 23, 2020 at 12:18 PM
How can I find which location is the closest to my destination?
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searchin...
Thu, Jan 24, 2019 at 7:50 AM