Premium Parking Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+1 (844) 236-2011
Knowledge base
FAQ
General Questions
34
Terms of Purchase - Session
Terms of Purchase - Reservations
Terms of Purchase - Subscription
Terms and Conditions - Wallet
Terms of Purchase
View all 34
Oklahoma State Parks FAQ
19
Honorably Discharged Veterans - OK Residents
Over the Age of 62 - OK Residents Only
OK Resident Discounts - License Plate Credentialling
Disabled OSP Visitors
Hauling Trailers (flat bed, boats, etc) - OSP Parking Program
View all 19
Appeals/Immobilizations
3
Enforcement Appeal Process
Immobilization Device Removal Process
Third Party Response- Boot incident
Troubleshooting Issues
2
Apple App Issue
Android App Issue
Vendors
1
Vendor Application
Refund Policies
All Refunds
1
Refund Policy
Locations Specific Information
Atlantic Beach, NC
10
Atlantic Beach 2024 Paid Parking Season
P2131 Location FAQ
P2132 Location FAQ
P2133 Location FAQ
P2134 Location FAQ
View all 10
Burlington, VT
1
P6208 Location FAQ
New York
6
Premium Parking at the LIRR Mineola Train Station
P5608 Location FAQ
P5621 Location FAQ
P5622 Location FAQ
P5623 Location FAQ
View all 6
Panama City Beach, FL
1
P2863 Location FAQ
Phoenix, AZ
2
P4813 Location FAQ
P4814 Location FAQ
Special Request
Location Rental/Special Events
1
Location Rental/Special Events
Sports Tailgating / Mardi Gras Rental - Customer
0
Valet Services
0
Subscription (Individual)
Purchase/Cancel
6
Purchase Subscription
Adjust Subscription
Open Business Account
Terms of Purchase - Subscription
Cancel Subscription Auto Renewal
View all 6
Add/Update License Plates
2
Add/Edit/Delete License Plates - Subscriptions
Add Subscription License Plate on App
Rates
4
Current Rates
Rate Changes
Discount - Subscription
Promo Codes
Payment Options
1
Change Payment Method
Business Account
Business Account Setup
8
Add Parkers and Assign Monthly Subscription Parking
Add Payment Method
Cancel Automatic Subscription Renewal
Terms of Purchase - Business Account
Cancelling Business Account
View all 8
Group Member
1
Accept Invite and Activate Subscription
Billing/Payments
4
Request Balance Adjustment
Invoices
Payment Options
Account Deposits
Reservation
Booking
6
Booking (Self Park) - Reservation
Booking (Valet) - Reservation
Booking - Cruise
Reservation Without Knowing Vehicle License Plate (Rental, etc.)
Terms of Purchase - Reservation
View all 6
Editing
2
Arrival/Departure - Reservation
Vehicle License Plate - Reservation
Cancel
3
Cancel Premium Reservations
Cancel Third Party Reservation
Cancel Cruise Terminal Reservation
General Questions
7
In and Out Privileges - Reservation
Reservation vs Reserved Space
No Space Available
Receipt - Reservation
Book Back-to-Back Cruises - Typed Instructions
View all 7
Daily Parking Session
Purchase/Cancel
9
Purchase Session
Purchase Multiple Spaces
Terms of Purchase - Session
Cancel - Session
Add Time - Session
View all 9
Rates
3
Current Rates
Rate Changes/Event Pricing
Event Rates- Complaint
Payment Options
2
TextPay
Text to Pay - Video Demo
TextPay
0
Camera Pay
1
Camera Pay
Validations & Promo Codes
Promo Codes
4
Redeeming Promo Code (App)
Redeeming Promo Code (TextPay)
Redeeming Promo Code (Website)
Request Promo Codes