General Questions

Directions
Mobile App Navigate to the desired parking location. Generally when you open the program the app will populate the nearby locations. If you are searching f...
Tue, Sep 25, 2018 at 11:43 AM
Add/Edit/Delete License Plates - Subscriptions
Add/Edit/Delete License Plates - Subscriptions Updates to vehicle license plates happen instantly. Please use the following instructions to update licen...
Thu, Sep 27, 2018 at 11:07 AM
Add Payment Method - Individual Profile
Add Payment Method If you need to add payment methods on your profile follow these instructions. Mobile App Log in using the email address or ph...
Thu, Sep 27, 2018 at 8:54 AM
Receipt for parking
Receipt for parking To retrieve or send yourself a receipt from a past parking purchase through our mobile app or website follow the following instructi...
Tue, Sep 25, 2018 at 5:39 PM
Text to Pay
You'll get a confirmation text and email receipt.  To get notifications and extend your time, download the Premium Parking app for Android and...
Tue, Sep 25, 2018 at 5:54 PM
Do you guarantee a reserved space?
Yes! We offer a money back guarantee for your reserved space.  If for whatever reason you arrive and are unable to get a space at the lot or one nearby,...
Tue, Sep 25, 2018 at 12:37 PM
Mobile Cruise Terminal Parking Info
Pay in advance.  No more lines, simply drive in and park.   All cruise parking fees must be paid-in-full prior to boarding the ship. Your license plate nu...
Tue, Sep 25, 2018 at 4:54 PM
When or how often do rates change?
Rate Changes Daily and monthly rates are changed based on market demand in the area they are located.  Daily rates can also be changed during peak times...
Tue, Sep 25, 2018 at 5:09 PM
Over-sized Vehicles (Bus, 18 wheeler, RV)
OVERSIZED VEHICLES We are able to accommodate Over-sized Vehicles at a variety of surface locations. Rates are typically available on the digital machine o...
Thu, Sep 6, 2018 at 10:47 AM
Motorcycle Parking
Motorcycle Parking We can accommodate motorcycles at any surface location or Gateless parking garage. We use license plate recognition so you do not have t...
Thu, Sep 6, 2018 at 10:54 AM