Refund Policy

Many of our parking locations are unattended and payment is collected through digital pay machines; unfortunately, these machines do not give change. If you have overpaid for parking at any of our locations, we will gladly refund you the difference if you submit a request within 15 days.


Requesting a Refund

Complete this form.


Receiving Your Refund

After you complete the refund form please allow time for processing. Depending your original form of payment you may received either a credit to your Credit Card, a PayPal transfer, a check, or a credit to your Premium Wallet. If your request is approved, you will receive a credit to Premium Wallet within 3-5 days. If you prefer to receive a refund to your original credit card (allow 7-10 days), PayPal (allow 7-10 days), or Check (allow 21 business days).