When I get there

Answers to common questions on location

Can I exit and re-enter the location during my reservation? Do you offer in and out privileges?
Most of our locations offer "in/out privileges" for your convenience!   This means you can come and go as you please during t...
Mon, May 18, 2015 at 10:57 AM
What do I need to show the attendant when I arrive?
If the location is attended, please have your reservation email confirmation handy to show the attendant upon arrival and/or departure.   ...
Thu, May 21, 2015 at 1:25 PM
Do I need to print out my reservation for confirmation?
For most locations, a printout is not required.  These select few locations will tell you if it is required in your confirmation email.  Otherwise,...
Thu, Apr 23, 2015 at 3:16 PM
How do I add time to my reservation from the mobile device?
You can add time by purchasing additional parking through the mobile app or location page at www.premiumparking.com.
Thu, Apr 23, 2015 at 3:19 PM
How do you know that I have paid without a ticket?
Our real-time, cloud-based reservation system collects your unique license plate number and makes it "active" during the duration of time th...
Thu, Apr 23, 2015 at 3:22 PM
I need to leave early and cancel my reservation for the remainder of my stay...
You may cancel a current reservation and have your funds returned for the remaining days unused, however a $20 cancellation fee will be charged.  ...
Thu, Apr 30, 2015 at 1:49 PM
I need to stay longer/add time to my reservation, what should I do?
If 24 hours in advance, you can make an additional reservation to extend the one already made.  If you are already at the lot, you can simply purch...
Thu, Apr 23, 2015 at 3:25 PM
What if the lot is unattended?
Upon arrival, park in any available space and take no further action.  Location is unattended but monitored 24/7.  Your license plate information i...
Thu, Apr 23, 2015 at 3:26 PM
I'm at an attended lot and I don't have a printout of my reservation. What should I do?
Have a valid ID matching the name on the reservation. It will expedite the process if you have access to the reservation email/information on your ...
Thu, Apr 23, 2015 at 3:26 PM
Rental Cars
If you are renting a car and wish to reserve a parking space, simply type in "RENTAL" for your license plate number.  If the location is att...
Wed, Sep 23, 2015 at 11:45 AM