First, fill out a request at www.premiumparking.com/carwash. A member of our service provider will contact you within an hour by text or email and make arrangements to pick up keys from wherever you choose. They will complete the wash WITHOUT LEAVING THE LOCATION in the same day unless the your request was received in the late afternoon, in which case they will schedule an appointment for the next day.  Last, they will contact you when it's ready and return your keys.  Payment is collected after the service is completed with cash or credit card.