For instruction on how to cancel or modify a reservation, click here.
To extend time, if 24 hours in advance, simply make an additional reservation to add to the one already made. If you are already at the lot, you can simply purchase additional time through our website or smart phone app for the time you need.
If you have an oversized vehicle you are subject to an additional fee of $4-5 upon arrival or exit to the location. The facility has the right to determine what classifies an "oversized" vehicle.
If you have a trailer or large vehicle that you know will need more than one parking spot, all you have to do is purchase an additional (separate) reservation. In this circumstance, please print both confirmation emails and place them on your dashboard. You must pay for every space you will be using in order to be valid.
We accept no responsibility for loss or damage to vehicle or contents.
We do not take custody of vehicles but only rent space.
Refund Policy: For a full refund, cancellations must be made at least 24 hours prior to arrival time. Refunds are typically visible on statements after 3-5 business days.
Please visit our support site support.premiumparking.com for more information regarding multiple vehicles, larger vehicles, and other common inquiries regarding reservations.